Government
Digital transformation for public sector organizations. Manage citizen records, permits, and correspondence with full legal compliance.
Does this sound familiar?
A citizen calls about a permit from 2003, and everyone exchanges awkward glances?
Our answer
With iCapture we digitize historical archives (including aperture cards, microfilm, and large-format plans) and make them searchable via full-text OCR. A permit from 22 years ago is found in seconds.
Incoming mail that takes three weeks to travel from the mailroom to the right department?
Our answer
Digital Mailroom scans mail on the day of arrival, classifies by type (objection, application, complaint) and automatically routes to the responsible officer. Legal deadlines are monitored automatically.
NIS2 at your doorstep, but IT doesn't know where to start?
Our answer
iGuana iDM v7 delivers the NIS2-ready technical foundation: JWT authentication, AES-256 encryption, complete audit logging and PBKDF2 hashing. For existing customers it's an upgrade, not a new purchase.
Files that physically travel back and forth between different departments?
Our answer
iFlow digitizes approval processes. A building permit passes urban planning, environment and zoning in parallel, not sequentially. Throughput halved without extra staff.
Flemish Government Framework Agreement
Digitize your documents through the framework agreement of the Agency for Facility Operations (HFB), without your own procurement procedure. Youston is the top-ranked supplier.
Lot 2
Spatial planning documents — zoning plans, permits, construction files
Lot 3
Various government documents — social files, subsidy files, population registers, police regulations, meeting minutes