Information We Collect
The Service offers you the opportunity to contact us, request information, ask for price quotes, submit support requests, apply for available job vacancies, etc. via online contact forms on our website. Unless you contact us as an individual (for example, if you wish to apply for a job opportunity at iGuana NV) as opposed to contacting us on behalf of your organization, you will likely be providing us with your work e-mail address and work (mobile) phone number. We encourage you to always provide your work contact details and not your personal contact details (whenever possible) when you fill out contact forms on the Service.
We will collect and process the following personal information about you when you voluntarily fill in and submit a contact form on the Service and provide your personal contact details:
How We Use Your Information
We will use the information that we collect about you for the following purposes:
Information request processing
Provision of price quotes
Support request management
Job application review
Marketing / advertising
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which you grant consent unless we are required to do otherwise by law.
How We Share Your Information
We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:
We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.
Retention of Your Information
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to our Data Protection Officer (DPO) at email@example.com. We will respond to your request in accordance with applicable law.
You may opt-out of direct marketing communications or the processing we carry out for marketing purposes by writing our Data Protection Officer (DPO) at firstname.lastname@example.org.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
Grievance / Data Protection
If you have any queries or concerns about the processing of your information, you may email our Data Protection Officer, Daria Mavrenkova, Leuvensesteenweg 633 C, 1930 Zaventem, Belgium, email: email@example.com. We will address your concerns in accordance with applicable law.
Privacy & Security
iGuana takes matters of privacy, security and data protection very seriously. We have an in-house Data Protection Officer (DPO) on staff who is responsible for ensuring compliance with internal privacy & security policies and implementing procedures in line with GDPR and with the ISO 27001 standard for information security. You can read more about this here.