Privacy Policy

This Privacy Policy describes the policies of iGuana NV, Leuvensesteenweg 633 C, 1930 Zaventem, Belgium, email:, phone: +32 2 70 90 100 on the collection, use and disclosure of your information that we collect when you use our website ( ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

Information We Collect

The Service offers you the opportunity to contact us, request information, ask for price quotes, submit support requests, apply for available job vacancies, etc. via online contact forms on our website. Unless you contact us as an individual (for example, if you wish to apply for a job opportunity at iGuana NV) as opposed to contacting us on behalf of your organization, you will likely be providing us with your work e-mail address and work (mobile) phone number. We encourage you to always provide your work contact details and not your personal contact details (whenever possible) when you fill out contact forms on the Service.

We will collect and process the following personal information about you when you voluntarily fill in and submit a contact form on the Service and provide your personal contact details:

  • Name

  • E-mail Address

  • Mobile Number

How We Use Your Information

We will use the information that we collect about you for the following purposes:

  • Information request processing

  • Provision of price quotes

  • Support request management

  • Order management

  • Job application review

  • Marketing / advertising

  • Administration

  • Feedback collection

  • Testimonials

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which you grant consent unless we are required to do otherwise by law.

How We Share Your Information

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

  • Ad Service

  • Analytics

We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged with or acquired by another company, your information will be one of the assets that is transferred to the new owner.

Retention of Your Information

We will retain your personal information with us for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your Rights

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to our Data Protection Officer (DPO) at We will respond to your request in accordance with applicable law.

You may opt-out of direct marketing communications or the processing we carry out for marketing purposes by writing our Data Protection Officer (DPO) at

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Cookies, etc.

To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.


Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Grievance / Data Protection

If you have any queries or concerns about the processing of your information, you may email our Data Protection Officer, Daria Mavrenkova, Leuvensesteenweg 633 C, 1930 Zaventem, Belgium, email: We will address your concerns in accordance with applicable law.

Privacy & Security

iGuana takes matters of privacy, security and data protection very seriously. We have an in-house Data Protection Officer (DPO) on staff who is responsible for ensuring compliance with internal privacy & security policies and implementing procedures in line with GDPR and with the ISO 27001 standard for information security. You can read more about this here.

Daria Mavrenkova
Daria MavrenkovaData Protection Officer
Office: +32 2 70 90 100
Mobile: +32 471 136 468